For those who are running an ecommerce store or are looking to start one, you know that products don't always work out when they get to the customer's home. Whether...
If you sell goods to consumers you should have a Return and Refund Policy. While you'll inevitably be doing your best to avoid returns, it's an unavoidable fact of the...
Even though customer returns are undoubtedly not your favorite part of running a shop or ecommerce store, they are part and parcel of retail sales. In spite of this, the...
As a business owner, you want all of your customers to be delighted with their purchases. However, there will inevitably be times when a customer wishes to return a product....