Category: Return Policy

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Customer Return and Refund Laws in the U.S.

Customer Return and Refund Laws in the U.S.

Customers asking to return items for a refund is a fact of life for most businesses, but your legal position often depends on your state. While many states leave most elements...

Limiting and Declining Refunds

Limiting and Declining Refunds

When you decline refunds, you'll want to follow any applicable laws, retain customer satisfaction, and try to reduce the number of refund requests you have incoming. The best way to achieve...

Warranty Policy Template

Warranty Policy Template

When you sell goods, you may make specific promises that you will fix certain faults or problems within a certain period. Your Warranty Policy is where you will set out...

All Sales Are Final Policy

All Sales Are Final Policy

An All Sales Are Final Policy is where you let customers you will not accept returns or issue refunds. Exactly how such a policy operates and whether it's limited by...

Customer Return and Refund Laws in the EU

Customer Return and Refund Laws in the EU

Customers in the European Union have strong rights when it comes to being able to return goods for a refund in particular circumstances. Sellers need to understand these legally enforceable rights,...

No Return, No Refund Policy

No Return, No Refund Policy

A No Return, No Refund Policy is a document that explains how you handle returns and refunds, and details any exceptions you have. Some of these points may be your...