Return and Refund Policy for Digital Products and Purchases
Selling digital products has different technical implications than selling physical products, but you still need to think about your Return and Refund Policy. Making clear when and how you accept...
Customer Return and Refund Laws in the U.S.
Customers asking to return items for a refund is a fact of life for most businesses, but your legal position often depends on your state. While many states leave most elements...
Limiting and Declining Refunds
When you decline refunds, you'll want to follow any applicable laws, retain customer satisfaction, and try to reduce the number of refund requests you have incoming. The best way to achieve...
Warranty Policy Template
When you sell goods, you may make specific promises that you will fix certain faults or problems within a certain period. Your Warranty Policy is where you will set out...
All Sales Are Final Policy
An All Sales Are Final Policy is where you let customers you will not accept returns or issue refunds. Exactly how such a policy operates and whether it's limited by...
Customer Return and Refund Laws in the EU
Customers in the European Union have strong rights when it comes to being able to return goods for a refund in particular circumstances. Sellers need to understand these legally enforceable rights,...